Shipping policy

Shipping and Delivery Policy

Last updated: 15 October 2026

Falcine currently accepts and delivers orders within the United Kingdom only.

Order Processing

Orders are normally processed within 1–3 business days, excluding weekends and UK public holidays.

Orders placed on weekends or UK public holidays will begin processing on the next business day.

A dispatch confirmation email will be sent when your order has been shipped.

United Kingdom Delivery

Standard Delivery

Delivery time after dispatch: 3–5 business days
Delivery charge: Free on all orders

Including processing time, orders are normally delivered within approximately 4–8 business days after the order is placed.

Delivery times are estimates and may be affected by public holidays, weather conditions, carrier disruption, or circumstances outside our reasonable control.

Order Tracking

Tracking information will be sent by email when it is available.

Please allow some time after dispatch for the delivery carrier to activate the tracking information.

You can also use the Track Order page on our website to check your order status.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address during checkout.

If you notice an error in your delivery address, email us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Falcine cannot accept responsibility for delivery problems caused by an incomplete or incorrect address provided by the customer.