About Us

About Falcine

Falcine is an independent UK online jewellery retailer operated by Muzaffar Shah, trading as Falcine, as an individual sole trader.

We offer a curated selection of bracelets and everyday jewellery, including classic tennis bracelets, crystal designs, layered styles, and statement bangles. Our products are sold directly to customers through our official website.

Our Shopping Experience

Our goal is to provide customers with a clear and straightforward online shopping experience.

Product pages display the available design, price, stock status, and relevant product details to help customers make an informed decision before ordering. Prices are displayed in British Pounds Sterling (GBP), and available delivery charges are shown before checkout is completed.

Orders and Delivery

Orders can be placed securely through https://falcine.store/.

We currently deliver within the United Kingdom. Processing times, delivery estimates, charges, and free-delivery eligibility are explained in our Shipping Policy and shown where applicable during checkout.

Returns and Refunds

Eligible products may be returned within 30 days in accordance with our Refund Policy. Approved refunds are issued to the original payment method.

Customers should review our Refund Policy before returning an item, as return approval and product-condition requirements apply.

Customer Support

If you need assistance with a product, payment, delivery, return, or existing order, contact us at:

Email: ringad47@gmail.com

Business address:
Falcine
321 Oxford Street
London W1C 2HR
United Kingdom

Our customer support hours are Monday to Friday, 9:00 AM to 5:00 PM UK time. We aim to respond within 1–2 business days.

Our Commitment

We aim to present accurate product information, clear pricing, realistic delivery estimates, and accessible customer policies.

For further information, please review our Contact Information, Shipping Policy, Refund Policy, Privacy Policy, Payment Policy, and Terms of Service.